Information We Collect
We may collect personal information from you when you visit our website, create an account, place an order, subscribe to our newsletter, or contact us. The information we collect may include:
1.1. Personal identification information: Your name, email address, phone number, and shipping address.
1.2. Payment information: We may collect and process your payment information when you make a purchase, including your credit card details or other payment method information. However, please note that we do not store your payment information. All payment transactions are securely processed through trusted third-party payment processors.
1.3. Log data: When you visit our website, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and operating system. This information is used to analyze trends, administer the site, and gather demographic information.
Use of Information
We may use the information we collect for the following purposes:
2.1. Order processing: To process and fulfill your orders, including shipping and delivery, and to communicate with you regarding your purchases.
2.2. Customer support: To respond to your inquiries, provide customer support, and address any issues or concerns you may have.
2.3. Marketing and communication: With your consent, we may send you promotional emails, newsletters, or updates about our products, services, and promotions. You can opt-out of these communications at any time by following the instructions provided in the emails or contacting us directly.
2.4. Website improvement: To improve our website, products, and services based on your feedback and browsing experience.
Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
3.1. Service providers: We may engage trusted third-party service providers to assist us in operating our website, conducting our business, and providing services to you. These service providers have access to your information solely for the purpose of performing their duties and are obligated to maintain the confidentiality of your information.
3.2. Legal requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security measures, including Secure Sockets Layer (SSL) encryption technology, to safeguard your data during transmission. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
You have certain rights regarding your personal information. You may:
5.1. Access and update your information: You can access and update your personal information by logging into your account or contacting us directly.
5.2. Object to processing: You can object to the processing of your personal information for direct marketing purposes and unsubscribe from marketing communications.
5.3. Delete your information: You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.